Custom Portals

Customer portals that answer the questions, your team keeps getting asked.

We build client, customer and B2B portals that let the people you work with log in and see their own orders, stock, shipments and reports, without ringing your office. Connected to the systems you already run, built by our in-house UK team.

Talk about your portal →

See portal case studies

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Fixed price for the first phase

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You own the code

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In-house UK engineers

portal.yourcompany.co.uk

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Orders

Stock

Shipments

Reports

Invoices

Orders Order overview

Stock Stock overview

Reports Account activity

Live order pipeline

RECEIVED Order A Order B

PICKED

DISPATCHED

System synced

Client notified

Your operation on one screen, built around how it actually runs

Custom Portals Integrations

Portals and integrations delivered for

What we build

Portals for the people who keep phoning you

Client portals for 3PLs

Your clients log in to see stock, orders, despatches and reports for their own account. Fewer "where's my order?" emails, and your team stops copying numbers out of the WMS.

CWelcome back

Customer self-service portals

Customers check order status, download invoices and documents, and raise queries in one place, against live data from your systems.

£2,140 · Submit

B2B trade ordering portals

Trade customers place orders and repeat orders against their own pricing and live stock. Orders drop straight into your systems with no re-keying.

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Supplier and partner portals

Give suppliers, couriers or partners a controlled view of the data they need, such as purchase orders, ASNs or delivery schedules, and nothing they don't.

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Internal operations portals

The screens your own team uses to run the operation: exceptions, approvals and live numbers in one place instead of five tabs.

Every portal is built around your data and your rules. If you can describe who logs in and what they need to see, we can scope it.

How we build

Is a custom portal right for you?

A good fit if:

Your clients or customers regularly ask your team for information that already lives in your systems
Off-the-shelf portals don't match how your operation or pricing works
You run a WMS, ERP, accounts or ecommerce platform the portal needs to read from or write to
You want to own the software rather than rent it per user

Probably not the right fit if:

A standard portal bundled with software you already pay for does the job
You need something live within days rather than weeks
You're looking for a website or a brochure page rather than logged-in functionality (see Website Development)

No twelve-month mystery projects. A fixed price before we start, a working version in weeks, and software your team helped shape. You own the code at the end.

How we build it

Built on top of the systems you already run

A portal is only as good as the data behind it. Most of the work is connecting it properly to your WMS, ERP, accounts or ecommerce platform, so what your clients see matches what's actually happening on your floor. Integration is a core part of what we do: we've connected Mintsoft, StoreFeeder, Microsoft Business Central, couriers and ecommerce platforms for clients including Continental Textiles and Lama Fulfilment.

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Each user sees only their own account's data

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Data comes from your systems on a schedule or in real time, not from a second copy someone has to update

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Staged, retried and logged syncs, so a problem in one system doesn't quietly corrupt another

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Full source code and documentation handed over: no lock-in

Portal case studies

Built on top of the systems you already run

A fulfilment company running on spreadsheets. We built them a proper ops platform.

CK Fulfilment · Custom client portal

CK Fulfilment had no central place for clients to access their data.

We built a branded portal where their clients view inventory, track shipments and access reports without contacting support, alongside a move of their internal operations to Microsoft 365.

Read full case study >

Lama Fulfilment · Client-facing fulfilment system

A fulfilment company running on spreadsheets. We built them a proper ops platform.

Lama Fulfilment needed a central place for their clients to manage orders and track pick and dispatch progress, with real-time visibility across the warehouse floor. We built a bespoke platform in Laravel, connected to courier APIs and ecommerce platforms.

Read full case study >

Questions

The things people ask before they start.

What is a custom customer portal?

A secure, logged-in area where your clients, customers or suppliers see their own information, such as orders, stock, shipments, invoices and reports, pulled live from your systems. It's built around your processes rather than a generic template.

How much does a custom portal cost?

It depends on who logs in, what they need to see and how many systems it connects to. After a scoping conversation we give you a fixed price for a defined first phase, so there are no surprises. If your project is mainly connecting systems rather than building screens, our integrations typically cost £3,000–£10,000.

How long does it take to build a portal?

Most first releases of a custom build land in eight to sixteen weeks. You'll have a usable version to click through within weeks, not a big reveal at the end.

Can the portal connect to our WMS, ERP or accounts software?

Almost always. We've connected Mintsoft, StoreFeeder, Microsoft Business Central, couriers and ecommerce platforms. Where a system has no API, we find a sensible route.

Why not use an off-the-shelf portal?

If one fits, use it. Custom makes sense when your pricing, workflows or data don't fit a template, when per-user fees add up, or when you need the portal to work with systems the off-the-shelf option can't reach.

Do we own the code?

Yes. You get full source code and documentation, with no lock-in. Any competent developer can pick it up.

Who will see our data?

Each user only sees the data for their own account. Access rules are agreed during scoping and built in from the start.

What happens after launch?

Most clients keep us on a support arrangement so the portal is maintained, monitored and improved as the business changes. That's a choice, not a requirement.

Start a project

Tell us who needs to log in and what they need to see.

A short note is plenty. We reply within 24 hours, usually a senior engineer rather than a sales rep, with real questions about what you're trying to build.

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Free 30-minute strategy call, no obligation

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An honest view on whether you need a custom portal or an off-the-shelf one

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Enquiries kept confidential, no NDA needed

Email

hello@nectra.co.uk

Phone

+44 1254 929068

Studio

Lancashire, UK

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Customer portals that answer the questions, your team keeps getting asked.

Portals and integrations delivered for

Portals for the people who keep phoning you

Client portals for 3PLs

Customer self-service portals

B2B trade ordering portals

Supplier and partner portals

Internal operations portals

Is a custom portal right for you?

A good fit if:

Probably not the right fit if:

Built on top of the systems you already run

How a portal project goes

Built on top of the systems you already run

CK Fulfilment had no central place for clients to access their data.

A fulfilment company running on spreadsheets. We built them a proper ops platform.

The things people ask before they start.

Tell us who needs to log in and what they need to see.

Explore the rest of the stack.

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