Privacy Policy

1. Introduction

Nectra Technologies ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nectra.co.uk or use our services.

We are registered in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect information about you in various ways:

Personal Data

When you contact us or use our services, we may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Company name
• Any other information you choose to provide

Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent
• Referring website
• Device information

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Deliver our services and fulfil contractual obligations
• Send you marketing communications (with your consent)
• Improve our website and services
• Analyse website usage and performance
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your browsing activity. You can control cookies through your browser settings.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)

We only load analytics cookies after you have given your consent through our cookie banner.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business (e.g., email services, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request restricted processing of your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at harri@nectra.co.uk.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer required, we securely delete or anonymise it.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: harri@nectra.co.uk
• Phone: +44 7540 233099
• Location: Lancashire, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.