Terms of Service

1. Agreement to Terms

By accessing and using the Nectra Technologies website (nectra.co.uk) and our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. About Us

Nectra Technologies is a software development and web engineering studio based in Lancashire, United Kingdom. We provide custom web applications, high-performance websites, system integrations, and technical consulting services for businesses across the UK.

3. Our Services

We offer a range of software development and web engineering services. Specific terms for individual services will be outlined in separate service agreements or proposals provided to clients.

All services are subject to availability and we reserve the right to refuse service to anyone for any reason at any time.

4. Website Use

You agree to use our website only for lawful purposes. You must not:

• Use the website in any way that breaches any applicable local, national, or international law
• Use the website for any fraudulent purpose
• Attempt to gain unauthorised access to our website, server, or any connected database
• Introduce viruses, trojans, worms, or other malicious software
• Interfere with the proper working of the website
• Copy, reproduce, or redistribute any content without permission

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Nectra Technologies or its content suppliers and is protected by UK and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

6. Client Work and Deliverables

For client projects, intellectual property rights will be addressed in individual service agreements. Generally:

• Clients retain ownership of their pre-existing materials and data
• Upon full payment, clients receive agreed-upon rights to deliverables as specified in their contract
• We may retain the right to use anonymised case studies and portfolio examples unless otherwise agreed

7. Payments and Refunds

Payment terms for our services will be specified in individual proposals or contracts. Unless otherwise stated:

• Invoices are due within 14 days of issue
• We accept bank transfer and major payment methods
• Late payments may incur interest at 4% above the Bank of England base rate
• Refunds are handled on a case-by-case basis and at our discretion

8. Limitation of Liability

To the fullest extent permitted by law, Nectra Technologies shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Any damages arising from your use or inability to use our website or services
• Any errors or omissions in website content

Our total liability for any claim arising from our services shall not exceed the amount paid by you for those services.

9. Indemnification

You agree to indemnify and hold harmless Nectra Technologies, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our website or services, or your violation of these terms.

10. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or availability of these sites and are not responsible for any damage or loss caused by their use. Inclusion of any link does not imply endorsement.

11. Termination

We reserve the right to terminate or suspend your access to our website and services at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.

12. Changes to Terms

We may revise these terms at any time by updating this page. Changes are effective immediately upon posting. Your continued use of the website following any changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: harri@nectra.co.uk
• Phone: +44 7540 233099
• Location: Lancashire, United Kingdom