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E-commerce / RugsAPI IntegrationCustom Software
Case Study
Multi-Retailer API Integration for Automated Stock & Order Management
A bespoke integration layer connecting Kukoon's systems to multiple retail partners, eliminating hours of manual data entry and automating everything from inventory to purchase orders.
Custom
API Integration
Multi-retailer sync
100%
Stock Automated
Zero manual uploads
Ongoing
Support & Security
Maintenance & updates
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The Challenge
Drowning in Manual Data Entry
Kukoon sells into multiple retail stores, and every order, stock update, and return had to be manually created across each system individually. As the business grew and retail partnerships expanded, the volume of manual work became unsustainable. Staff were spending hours every day on repetitive data entry instead of focusing on growing the business, and the risk of human error was increasing with every new retailer they onboarded.
Manually creating orders across multiple retail systems
Stock levels uploaded by hand across every platform
Returns and adjustments processed individually per retailer
Scaling retail partnerships meant scaling admin overhead
Increasing risk of errors and stock discrepancies
The Solution
One Integration to Connect Everything
We built a bespoke API integration layer that connects Kukoon's internal systems directly to their retail partners. Every touchpoint - inventory levels, stock movements, supplier data, purchase orders, returns - is now fully automated end-to-end. No manual intervention, no copy-pasting between systems, no room for error.
1
Multi-Retailer API Integration
Built custom API connections between Kukoon's systems and each of their retail partners, creating a single automated pipeline for all order and stock data.
2
Automated Inventory Sync
Real-time inventory synchronisation across all platforms, ensuring stock levels are always accurate and up to date without any manual uploads.
3
Order & Returns Automation
Orders flow in automatically from retail partners and returns are processed back through the integration, eliminating manual order creation entirely.
4
Ongoing Security & Maintenance
Regular security updates, performance monitoring, and proactive maintenance to keep the integration running smoothly and the systems fully protected.
The Results
Hours Saved, Focus Restored
Kukoon's team has been freed from hours of daily manual work. With every retail integration now fully automated, they can focus on what actually drives the business - sourcing, partnerships, and growth. The integration runs reliably in the background with ongoing maintenance and support.
0
Time Saved Daily
No more manual data entry
0
Order Automation
Every retailer connected
0
Manual Stock Uploads
Fully automated sync
0
Support & Security
Regular maintenance & backups
Success
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